A residential rental agreement is considered concluded through an offer after clicking the "Book" button on the booking form, which is an acceptance of the offer. We arrange accommodation on the basis of a passport and a contract. Payment for accommodation is made at the time of booking, or check-in in full, unless otherwise agreed by the parties when renting a dwelling.
When booking on the official website, the tenant is automatically sent confirmation of information about the rental of residential premises to the e-mail specified in the booking form. At the top of the booking confirmation there is a link "Booking Management" and below "access code". In order to make changes / cancel the reservation, the guest needs to follow the link and enter the specified access code in the window that opens. After clicking on the "Show booking details" button, the guest will be able to make some adjustments to his reservation, as well as cancel the reservation if necessary. Details that guests can change when booking with the payment method "upon check-in": - Date of arrival and departure - Phone, email, comment - Full name of the guest - Room category - Tariff - Deleting a room Data that guests can change by booking a room, with guaranteed payment methods: - Date of arrival and departure (if the price has not changed) - Phone, email, comment - Full name of the guest Cancellation of the reservation is possible with any payment method, with the exception of non-refundable rates or the expiration of the free cancellation period.
These residential premises are intended only for living: holding any kind of events is prohibited. The employer must observe silence at night (during the period from 22.00 to 07.00, please refrain from shouting, loud music and other noise). Residential premises are provided to persons who have reached the age of 21. In case of damage to the property, please inform us about it to clarify the cost and compensation for damage. We are not responsible for the safety of things and jewelry left in residential premises. When leaving your home, please lock the doors behind you with a key, and do not leave the windows open. When leaving the residential premises, the Tenant is obliged to notify the Landlord about this 2 hours before the release of the residential premises, personally hand over to the Landlord (the Landlord's representative) the residential premises, furniture, sanitary and other equipment in proper working order. In case of damage to the living space, as well as sanitary and other equipment located in the room, if these damages were caused by the fault of the employer or persons living together with him, the employer compensates for the damage caused by him either on his own or in monetary equivalent according to market prices for the specified equipment. Also, the employer pays the full cost of work to repair the damage, according to market prices for the production of a specified cycle of work, and a fine in the amount of the total daily payment for housing and utilities during the repair. The procedure for the transfer of residential premises by the tenant without the presence of the Landlord (the Landlord's representative) is carried out in agreement with the Landlord. For violation of the terms of tenancy of residential premises, eviction is carried out without refund of the rent of residential premises, the security deposit is not returned. Upon expiration of the lease agreement, the Employer is obliged to take out the property belonging to him. If the Tenant's property is found after his departure, the Landlord notifies the Employer about it within a day following the expiration of the lease agreement. If the Lessee has not informed the Lessor in advance about the existence of his own interest in this property, does not show interest in the property within a day from the moment of notification of the discovery, the property is considered abandoned by the Lessee. The Landlord has the right, guided by the norms of the current legislation, to determine the fate of the property abandoned by the Employer. If the Lessee informs the Lessor about the desire to retain ownership of the abandoned property, all expenses incurred by the Lessor during such storage are reimbursed by the Lessee. The Landlord has the right to remove the property abandoned by the Tenant from the premises and store it independently or transfer it to third parties. If the parties have agreed on the storage of the abandoned property with the Landlord, this fact does not exclude the possibility of using the property for its intended purpose without compensating the Tenant for the consequences of natural depreciation of the property.
|Children's accommodation and extra beds
Children of any age are allowed to stay. Accommodation of children under 3 years old together with their parents without providing an extra bed is provided free of charge. If necessary, we provide a playpen for children. It is also possible to provide a separate sleeping place for the child. In this case, when booking, you must specify the appropriate accommodation.
|Guest accommodation before and after check-out time
The day of rental of residential premises is calculated from 14:00 to 12:00 the next day (regardless of the time of arrival). The rental of residential premises (if possible) from 6:00 to 14:00 is calculated by the website automatically when choosing the time of arrival. The rental of residential premises after 12.00 hours (if possible) is also calculated automatically by the site at the rate of 10% of the cost of the day for each hour.
Smoking in residential areas and in common areas is prohibited - this is not just a meaningless request, but our requirement.
|Accommodation with pets
Pets are allowed upon prior agreement and at an additional cost. When booking about the placement of animals, notification is required.
When hiring a living space, you will be offered coffee, tea, drinking water, depending on the category of the room
Tenants of residential premises are provided with a delicious breakfast from our Partners on request. Breakfast is delivered around the clock. We draw your attention to the fact that the Landlord does not provide the Tenant with the "food" service. Food preparation and delivery is carried out using a third-party organization.
We accept all payment methods, including invoicing in the name of a legal entity. You can choose the appropriate payment method on the booking form.
|Migration registration of foreign citizens
If a foreign citizen or a stateless person stays in housing for more than 7 working days, we send a notification to the Department of Internal Affairs of the Ministry of Internal Affairs of Russia about the arrival of a foreign citizen or a stateless person to the place of stay in the territory of the Russian Federation." Sending the notification is free of charge, but it is possible to pay the costs associated with the registration and submission of the notification. We have the right to refuse to rent residential premises in the absence of documents confirming the legal presence of a foreign citizen on the territory of the Russian Federation.
|Prevention and prevention of the coronavirus pandemic (COVID-19)
|We deeply sympathize with everyone affected by this disaster, and we have great respect for the doctors, local communities and governments who are involved in the direct fight against the spread of the coronavirus. We are monitoring the situation around COVID-19 around the clock, taking the necessary measures to ensure security in all our apartments. We thank you in advance for your trust in 8.am which you express when planning new trips. The situation with the COVID-19 coronavirus affects the entire world community and the process of transferring property for hire. In this regard, we have taken additional measures aimed at improving the safety of Employers, preventing and preventing infectious diseases. We thoroughly disinfect all surfaces that residents most often come into contact with (door handles and cabinets, water taps, remote controls and switches, etc.), especially between bookings. During cleaning, professional cleaning products with an alcohol content are used. Washing of towels and bed linen takes place after the departure of the Employer with the use of disinfectants in the laundry. We provide each Employer with a separate hand towel and antibacterial soap. Also, during cleaning, we carry out quartz treatment of premises for additional disinfection and destruction of infections and viruses. We are aware of what a turbulent time has come, and we want you to be sure: both on current and future trips, our main goal is and will be your safety and well-being. We are always waiting for you, and our hearts and doors are open!
"Booking" means a set of actions of the User (Employer), as a result of which an order for the Services of the Landlord was placed on the Site by the User (Employer), and also within the framework of which the User (Employer) paid or undertook to pay the cost of the order in the way proposed on the Site. If the User chooses the payment method "upon check-in" and the subsequent inability to contact the guest before 14.00 on the day of arrival, the Landlord has the right to cancel the reservation. Unless otherwise provided by the contract, other conditions of hiring of residential premises, in case the employer refuses to hire less than 2 days before the start of the hiring period, a penalty penalty in the amount of the cost of 1 day of hiring is charged (the security deposit is not refunded). If you cancel your reservation no later than 2 days before arrival, the prepayment will be fully refunded. To refuse to rent a dwelling, the tenant must contact the Landlord at the types of communication indicated in the "Contacts" section of this website. The employment contract is considered canceled if the corresponding confirmation has been received by e-mail. The extension of the hiring period is made only if there is no hiring for this residential premises by another person. In case the Tenant shortens the rental period, the Landlord withholds an amount equal to the cost of one night's stay following the actual lived by the Tenant. This amount is a payment for the reservation of Housing in the name of the Employer for the entire period of his residence. When settling into housing, the Tenant is obliged to make a "security" or "security deposit" in the amount of 3000 rubles. The security deposit is not returned to the Lessee, i.e. it will be withheld by the Lessor to cover possible losses (in case of damage to the leased property by the Lessee, or in case of smoking by the Lessee or persons living with him in residential or public premises of the House). The landlord does not provide hotel services in the residential premises, does not carry out the activities provided for by the Decree of the Government of the Russian Federation No. 1085 of 09.10.2015. The residential premises are also not a means of accommodation, and are provided exclusively for short-term hiring purposes.